METAFORA, LLC
Last Modified [April 13], 2026
Protecting your privacy is an important priority of Metafora, LLC, an Arizona limited liability company (collectively, “us,” “we” or “Metafora”) and we are committed to maintaining strong and meaningful privacy protections. The privacy of your information is a significant responsibility and we value the trust you place in us. Metafora is respectful of data privacy and strives to adopt best practices in compliance with applicable privacy laws and regulations, including, without limitation, the European Union General Data Protection Regulation (“GDPR”).
This Privacy Policy (“Policy”), along with any applicable Other Agreements (defined below) and Metafora’s Terms of Use, located at [TERMS OF USE LINK] which is incorporated herein by reference (“TOU”), is designed to inform you about the information we collect from, how it may be stored and/or processed, how we use it, and your options regarding certain uses of this information.
This Policy applies to users of Metafora’s Socket Connect mobile application (all of whom may be referred to as “you” in these Terms) for use with Shopify, an e-commerce platform (“Shopify”) and LTL Select, a third-party logistics platform (“LTL Select”). The mobile application and its functionality, including the transmission of order, shipment, and tracking information between Shopify and LTL Select, as well as the creation, submission, management, and tracking of shipment orders with LTL Select and the return of shipment-related information (including tracking numbers) to your Shopify account, and any other Metafora products or services related to the foregoing are collectively referred to herein as the “App.”
You acknowledge and agree that your use of any third-party platforms and services is subject to any applicable terms, conditions, and policies of such third-party platforms and service providers, including, without limitation, Shopify and LTL Select (collectively, “Third-Party Terms”), and that Metafora is not a party to, and has no responsibility or liability arising from, such Third-Party Terms or your compliance therewith.
If you are a European Union (“EU”) resident, please note that there are a number of provisions in this Policy that apply uniquely to you (which have been italicized for your convenience).
We offer a wide range of products and services, and sometimes additional terms of Metafora may apply. When you use the App, you may also be subject to additional guidelines, terms, and agreements of Metafora that are applicable to such products and services, which are all incorporated herein by reference (“Other Agreements”). If this Policy is inconsistent with the Other Agreements, those Other Agreements will control with respect to their respective services.
BY USING OR ACCESSING THE APP, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THIS POLICY. PLEASE READ THIS POLICY AS WELL AS THE TOU AND OTHER AGREEMENTS CAREFULLY.
YOU MAY NOT ACCESS OR USE THE APP IF YOU (A) DO NOT AGREE TO THIS POLICY, THE TOU, AND ANY APPLICABLE OTHER AGREEMENTS, (B) ARE NOT AT LEAST 18 YEARS OLD, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THE APP BY APPLICABLE LAW.
YOU HEREBY REPRESENT THAT YOU (A) HAVE READ, UNDERSTOOD AND ACCEPTED THIS POLICY, THE TOU, AND ANY APPLICABLE OTHER AGREEMENTS, (B) WILL BE FINANCIALLY RESPONSIBLE FOR YOUR ACCESS TO OR USE OF THE APP, (C) ARE AT LEAST 18 YEARS OLD, AND (D) MAY OTHERWISE ENTER INTO AND FORM BINDING CONTRACTS UNDER APPLICABLE LAW.
IF YOU CHOOSE NOT TO ACCEPT THIS POLICY, DO NOT ACCESS OR USE THE APP.
We collect information about you when you install or use the App, including your Shopify store name, Shopify store ID, and LTL Select orders.
The personal information we collect includes information you provide Shopify and/or LTL Select, which may consist of your or your customer’s name, postal address, telephone number, email address, and other reasonably identifying information relevant to the fulfillment of such customers’ orders. Personal information does not include “de-identified,” “anonymous” or “aggregate information,” which are not associated with a specific person or entity.
We also may collect information about you when you use the App, such as when you create or ship an order or enter shipping addresses or customer contract information to facilitate order fulfillment.
When you use the App, we may also collect information about you and the device you used to access the App or to transmit information (such as hardware model, operating system version, unique device identifiers, and mobile network information including phone number), log information (Internet Protocol address, browser type, system activity, hardware settings, browser settings and language, date and time of access, last URL visited, cookies, or how you used the App), cookies that may uniquely identify your browser. This Policy covers the use of cookies on or through the App and does not cover the use of cookies by any third parties.
We may link information we automatically collect with personal information for any lawful purpose, such as to improve and analyze the use of the App, to improve the user experience, to facilitate orders, to deliver products and provide services under Other Agreements, to communicate with you, to monitor the security and integrity of the App, and to analyze our operations.
We may also send a “cookie,” “pixel tag,” clear gif or web beacons to your device that contains identification unique to the device you are using. The information we receive through cookies, web beacons, and similar technologies may enable us to recognize users across devices, such as smartphones, computers, tablets, or related browsers. We may use these technologies to collect information about your activities over time and across third party websites, applications, or other online services (behavioral tracking). Depending upon your device or computer, you may be able to set your browser(s) to reject cookies or delete cookies, but that may result in the loss of some functionality of the App.
If you do not want us to collect this information, do not access or use the App and delete the App from your device(s).
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
If you are an EU resident, to the extent that any cookie can uniquely identify a computer, mobile device, or tablet, or the person using such device, under the GDPR, this is personal data to which, if collected by us, this Policy applies.
As we introduce new features to the App, we may require or gain the ability to collect new information. If we collect materially different personal information, we will notify you and/or may also modify this Policy.
We use your personal information for a variety of purposes, including, without limitation, to:
We use personal information to promote security, investigate violations of our agreements (including this Policy) and/or attempts to harm our users, and verify proper conduct using the App. We may also use personal information for investigations or prevention of fraud or network abuse.
Third parties may use non-personal information in order to display advertising that reflects the interests and preferences of our user community.
The GDPR requires data collectors, such as Metafora, to have a legal basis to use the personal data of EU residents. Therefore, this section shall apply to any such personal data collected by Metafora. Metafora uses the personal data that you provide for internal purposes such as auditing, data analysis, and research to provide you with the information you need to make the most informed decisions. The legal basis for processing your personal data is your consent. In certain circumstances we may otherwise process your personal data if Metafora has a legitimate interest in doing so and Metafora is not infringing any of your rights and freedoms. When Metafora processes your personal data for Metafora’s legitimate interests, Metafora will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not override your interests. Metafora will not use your personal data in circumstances where your rights and freedoms override our legitimate interests, unless we have your consent or are otherwise required or permitted to by law.
We may share information that is de-identified or in an aggregated form that does not directly identify you.
Some functionality of the App is provided through third parties, including Shopify and LTL Select. These third parties may use tracking technologies to collect information about you when you use our App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, applications and other online service websites. Such providers’ use of the information is subject to their own privacy policies, which we recommend you review. We are not responsible for such providers’ privacy practices, which are not covered by this Policy.
We may share any of the information we collect with affiliated companies under common ownership or control, such as companies that are part of the Metafora family of companies, and any successors and assignees of Metafora. We share information with our affiliates so that they may provide you with information regarding products and services that may be of use to you, and for any other use set forth in this Policy. If we choose to share information we collect in this fashion, we will require our affiliates to honor this Policy.
We do not sell, license, rent or otherwise provide your personal information to unaffiliated third parties except as follows:
If you are an EU resident, Metafora will only share your personal data with unaffiliated third parties, with your consent. If Metafora shares your personal data to Metafora’s affiliates or with any other third party as described in this Policy and your personal data will be transferred to a state which is not a member state of either the EU or the EEA, or deemed adequate by the European Commission, Metafora (as a data controller/data exporter) will only conduct such transfer (to a data processor/data importer) if there are suitable safeguards in place, such as binding corporate rules, standard contractual clauses, approved Codes of Conduct, or approved certification mechanism. For more information, please contact Metafora’s Data Protection Officer (see information at the bottom of this Policy).
We use a variety of physical, electronic and procedural safeguards to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction while it is under our control. Under our practices and policies, access to sensitive personally identifiable information is authorized only for those who have a business need for such access. Although we work hard to protect personal information that we collect and store, no data security measures are 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, alter, destroy, or disclose personal information. Metafora maintains security and incident response plans to handle incidents involving unauthorized access to private information we collect or store. We retain information only as long as reasonably necessary for business, accounting, tax or legal purposes. When we dispose of personal information, we use reasonable procedures designed to erase or render it unreadable (for example, shredding documents and wiping electronic media). If you become aware of a security issue, please contact us at the address, email address, or telephone number provided at the bottom of this Policy. We will work with you to address any problems.
In connection with your use of the App, we may collect, receive, access, and process information from and about your Shopify account and LTL Select account, including personal information contained therein, as necessary to provide and facilitate the App’s functionality (including transmitting order, shipment, and tracking information between such services). Your use of Shopify and LTL Select is subject to the applicable Third-Party Terms, and you are solely responsible for complying with such Third-Party Terms when providing or authorizing the sharing of personal information through those services. You play an important role in ensuring the security your personal information. We encourage you to use safeguards to protect your information. If you have provided personal information to us and wish to delete, change, or correct, or limit or restrict our use of such personal information, you can:
For any of the above requests, you will need to send us a written request (first class mail, email, or other reliable form of written communication) in accordance with our notice provisions below. We are not required to alter or delete information stored for purposes of backup or disaster recovery (or where such action may not be technologically possible).
If you are an EU resident, under the GDPR, you may, among other things, send Metafora a request to (a) confirm that Metafora is processing your personal data, or to access, update or correct the personal data ASP holds about you, or to obtain a copy to reuse for your own purposes, (b) erase your personal data, or (c) restrict Metafora’s processing of your personal data. We kindly ask you to send such concerns (or objection) in written form stating your name, address and phone number, so that we can confirm your identity. If you inform us that you want your personal data erased (if you are an EU resident), or to otherwise restrict Metafora’s processing of your personal data, we may retain some basic information in order to avoid sending you unwanted materials in the future, and to keep a record of your request and our response.
You should be aware that if you voluntarily disclose personal information on the App, that information may be collected and used by others. We do not control the actions of third parties, including Shopify, LTL Select, or other service providers, and their use of information is governed by their own policies. The foregoing does not waive Metafora’s right to enforce any legal and contractual rights it may have against those who scrape, crawl, or extract data from the App, including any such restrictions that may be set forth in our other posted terms and policies.
If you use the App, from time to time, we may email you with informative messages about the App or third-party products and services we believe may be of interest to you. If you do not want to receive these types of emails please let Metafora know by sending us written notice in accordance with our notice provisions below. Metafora may also provide opt-out information in its marketing communications via an “unsubscribe” link in communication emails, which would unsubscribe you from any further communications from us that are unrelated to one of the products we are providing or are required to provide to you. Please note that it may take us some time to process your requests, consistent with applicable law. Please note that you do not have the ability to opt-out of non-marketing communications that we send you in connection with the use of App, such as when you have engaged in transactions with us.
If you have questions, concerns, or requests regarding your personal information or this Policy, you may contact us by email at the address listed in the “Contact Information” section below.
To help us process your request efficiently, please include your full name, contact information, the nature of your request, and sufficient information for us to reasonably verify your identity and locate the information at issue. We may request additional information to verify your identity or to understand and respond to your request.
We will respond to verified requests within the time periods required by applicable law. In certain circumstances, we may deny or limit a request where permitted or required by law, including where we must retain information to comply with legal obligations, establish or defend legal claims, protect the security and integrity of our systems, or complete transactions you requested.
We are committed to protecting the privacy of children. The App is not designed or intended to attract or target children under the age of 13. We do not collect personal information from any person whom we actually know is under the age of 13.
California Civil Code Section 1798 entitles California customers to request information concerning whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. As stated in this Policy, we will not sell or share your personal information with non-affiliated companies for their direct marketing purposes without your consent (and as otherwise set forth in this Policy). California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us as specified in the contact provided below.
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide their state residents with rights to confirm whether we process their personal information, access and delete certain personal information, correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah), data portability, opt-out of certain personal data processing (such as for targeted advertising (excluding Iowa), sales, and profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah)), and either limit (opt-out of) or require consent to process sensitive personal data. The exact scope of these rights may vary by state. To exercise any of these rights, please contact us as specified in the notices or contact information sections provided below.
Metafora may anonymize and/or de-identify information collected by Metafora via the App or other means so that the information does not identify you. Notwithstanding any other provision in this Policy, Metafora’s use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Policy, and we may disclose it to others without limitation for any purpose.
Metafora is based in the United States and our App is intended for use in the United States. If you access the App or otherwise provide personal information to us from outside the United States, your personal information may be transferred to, processed in, and stored in the United States and other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from the laws of your jurisdiction. Where required by applicable law, we will implement appropriate safeguards to protect personal information transferred internationally, such as standard contractual clauses or other lawful transfer mechanisms.
THE REPRESENTATIONS AND WARRANTIES SET FORTH IN THIS POLICY, IF ANY, ARE METAFORA’S ONLY REPRESENTATIONS AND WARRANTIES AND NO OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WILL APPLY. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER METAFORA NOR ANY PERSON ASSOCIATED WITH METAFORA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE APP. WITHOUT LIMITING THE FOREGOING, NEITHER METAFORA NOR ANYONE ASSOCIATED WITH METAFORA REPRESENTS OR WARRANTS THAT THE APP OR THE CONTENTS THEREIN WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE APP OR THE SERVER OR PLATFORM THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. METAFORA EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR ANY ACTS OR OMISSIONS OF OTHER USERS OF THE APP. IF YOU ARE DISSATISFIED WITH THE APP, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE APP. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF WARRANTIES, SO SUCH DISCLAIMER MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL METAFORA BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, COVER, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS OR SALES, ANY LOSS OF GOODWILL OR REPUTATION, OR THE COSTS OF SUBSTITUTE GOODS OR SERVICES, EVEN IF METAFORA OR AN AUTHORIZED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING CONTAINED HEREIN TO THE CONTRARY, IN NO EVENT SHALL THE TOTAL LIABILITY OF METAFORA TO YOU OR ANY THIRD PARTY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE) ARISING FROM THIS POLICY OR YOUR ACCESS TO OR USE OF THE APP EXCEED, IN THE AGGREGATE, $100.00.
Some jurisdictions do not allow the exclusion of damages, so such exclusions may not apply to you. The limitation of liability set forth above shall only apply to the extent permitted by applicable law.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS POLICY OR YOUR USE OF THE APP MUST BE COMMENCED WITHIN SIX (6) MONTHS AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
If you have a dispute with or concerning Shopify or LTL Select in connection with your use of the App, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. IN ENTERING INTO THIS POLICY YOU EXPRESSLY WAIVE ANY PROTECTIONS (WHETHER STATUTORY OR OTHERWISE) THAT WOULD OTHERWISE LIMIT THE COVERAGE OF THE RELEASE CONTAINED HEREIN TO INCLUDE ONLY THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF AGREEING TO THIS POLICY, INCLUDING, WITHOUT LIMITATION, CALIFORNIA CIVIL CODE §1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
By accessing the App, you agree that this Policy and your use of the App shall be governed exclusively by the laws of the State of Arizona without regard to conflict of laws principles, regardless of your location when accessing the App. This Policy is entered into and performed in Chicago (Cook County), Illinois, USA. This Policy does not give rise to personal jurisdiction over Metafora, either specific or general, in jurisdictions other than Illinois. Metafora makes no representation that the App is appropriate or will be available for use in other locations. If you use a site from outside the United States of America, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import regulations of other countries in relation to the App and third party content.
The parties shall attempt to resolve any disputes through good faith business negotiations or facilitative mediation in Chicago, Illinois. Except as otherwise determined by Metafora, in its sole discretion, all disputes or claims arising out of or relating to this Policy shall be settled by arbitration, to be conducted by a single arbitrator in Chicago, Illinois, by and in accordance with the then effective commercial rules of the American Arbitration Association; provided that the arbitrator shall not have authority to issue injunctions. The proceedings shall be conducted only in the English language. Judgment upon the award may be entered in any court having jurisdiction thereof. Other legal proceedings, if any, shall be initiated and maintained in Chicago, Illinois. The parties expressly submit to the exclusive personal jurisdiction and venue of these forums and courts and waive any objection on the grounds of personal jurisdiction, venue, or forum non conveniens.
If any litigation or other court action, arbitration, or similar adjudicatory proceeding is commenced by any party to enforce its rights under this Policy against the other party, all fees, costs and expenses, including, without limitation, cost of arbitration, reasonable attorneys’ fees and court costs, incurred by Metafora, if it is the prevailing party in such litigation, action, arbitration or proceeding, shall be reimbursed by you; provided, that if Metafora prevails in part, and loses in part, the court, arbitrator or other adjudicator presiding over such litigation, action, arbitration or proceeding shall award a reimbursement of the fees, costs and expenses incurred by Metafora on an equitable basis.
Metafora may, modify, add or remove any portion of this Policy from time to time, in its sole discretion with or without notice to you, by posting such changes on the App. Once posted such changes shall come into full force and effect. In addition to other forms of acceptance, use of the App constitutes acceptance of this Policy, including continued use after such changes are posted. It is your responsibility to check periodically for changes to this Policy.
Any notice to Metafora must be in writing and must be sent via email to socketsupport@metafora.net. Any notice to you shall be provided through the App or through your Shopify account, which you agree shall be sufficient notice to you. Notice shall be deemed to have been given to you upon twenty-four (24) hours after it has been sent or at the time the information was posted on or through the App.
Any provision of this Policy which is or are declared to be invalid, unenforceable, null and void or unconstitutional shall not affect the validity of the remaining provisions thereof. Each provision herein shall be treated as a separate and independent clause, and the unenforceability of any one clause shall in no way impair the enforceability of any of the other clauses of this Policy. UPON A DETERMINATION THAT ANY PROVISION OF THIS POLICY IS INVALID, ILLEGAL, OR UNENFORCEABLE, SUCH PROVISION WILL BE CONSTRUED TO COVER ONLY SUCH TERMS TO RENDER SUCH PROVISION VALID AND ENFORCEABLE TO THE MAXIMUM EXTENT, NOT EXCEEDING ITS EXPRESS TERMS, POSSIBLE UNDER APPLICABLE LAW. IN CONNECTION WITH THE FOREGOING, AN ARBITRATOR OR COURT OF COMPETENT JURISDICTION MAY MODIFY THE POLICY TO GIVE EFFECT TO THE ORIGINAL INTENT OF THIS POLICY AS CLOSELY AS POSSIBLE IN ORDER THAT SUCH INVALID, ILLEGAL, OR UNENFORCEABLE PROVISION BE CONSUMMATED AS ORIGINALLY CONTEMPLATED TO THE GREATEST EXTENT POSSIBLE UNDER APPLICABLE LAW; PROVIDED, HOWEVER, TO THE EXTENT THAT ANY SUCH ARBITRATOR OR COURT REFUSES OR IS PROHIBITED FROM MODIFYING THIS POLICY IN ACCORDANCE HEREIN, THE PARTIES HERETO AGREE THAT THIS POLICY SHALL AUTOMATICALLY BE MODIFIED, AS REASONABLY DETERMINED BY SUCH ARBITRATOR OR COURT IN GOOD FAITH, TO GIVE EFFECT TO THE ORIGINAL INTENT OF THIS POLICY AS CLOSELY AS POSSIBLE IN ORDER THAT SUCH INVALID, ILLEGAL, OR UNENFORCEABLE PROVISION BE CONSUMMATED AS ORIGINALLY CONTEMPLATED TO THE GREATEST EXTENT POSSIBLE UNDER APPLICABLE LAW.
The failure by Metafora to exercise or enforce any rights or provisions of this Policy shall not constitute a waiver of such right or provision.
No partnership, joint venture, franchisor-franchisee, or agency relationship is intended or created by this Policy.
You may not assign or transfer this Policy or your obligations hereunder in whole or in part, whether by operation of law or otherwise, without Metafora’s prior written consent. In the event of a permitted transfer, this Policy shall bind and inure to the benefit of the parties, their respective successors and permitted assigns. To the extent any novation is required for Metafora to assign this Policy, you hereby appoint the officers of Metafora as your attorney-in-fact to execute all documents necessary to consummate such novation. Metafora may assign or transfer this Policy or its obligations hereunder in whole or in part, whether by operation of law or otherwise, without obtaining your consent.
All provisions in this Policy regarding representations and warranties, content, indemnification, disclaimers and limitations on liability shall survive any termination of this Policy.
Any delay in the performance of any duties or obligations of Metafora will not be considered a breach of this Policy if such delay is caused by a labor dispute, market shortage of materials, fire, earthquake, flood or any other event beyond the control of Metafora, provided that Metafora uses reasonable efforts, under the circumstances, to resume performance as soon as reasonably practicable.
If a translation of this Policy into any other language is required by law, the English version will prevail to the extent that there is any conflict or discrepancy in meaning between the English version and any translation thereof. If this Policy is provided to you in a language other than English, Metafora does so solely for your convenience.
This Policy, the TOU, and any applicable Other Agreements contain the entire agreement between you and Metafora, and supersede all previous communications, representations, understandings and agreements, either oral or written, between us.
If you have any questions or concerns about this Policy or about Metafora’s privacy practices, please call us at [1-866-240-0003] or send an email message to socketsupport@metafora.net.
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
If you are an EU resident and believe you have suffered harm due to a breach of your rights by Metafora under this Policy, and Metafora has not handled your complaint in a reasonably sufficient manner, you may also file a complaint with the applicable supervisory authority. In addition, you may contact us at socketsupport@metafora.net or by sending your privacy-related comments or questions to the address set forth above.